Self Storage Units on Kinne St in East Syracuse, NY | The Storage Mall

Keith Rodgers

May 2, 2022

Reply from Manager on May 2, 2022

Hello Keith, Thanks for your review. We appreciate the business.

I highly recommend this storage facility.

Patrick deSilva

April 25, 2022

Pete, the manager, and his assistant, Shirley, have provided me with excellent service during my entire use of the facility. The price was reasonable for an indoor, temperature controlled building. I felt confident that my belongings were safe from theft and from the outdoor elements.

Reply from Manager on April 26, 2022

Hey Patrick. Thanks for the feedback. We enjoyed the opportunity to serve your storage needs. Hope to see you again down the road. Have a great day!

Greg Hallett

April 12, 2022

Quick and easy setup. I love that my unit has a slightly raised floor.

Reply from Manager on April 12, 2022

Hey Greg, Thanks for the review. We appreciate the opportunity to serve your storage needs.

Helped me in an emergency

Michael

April 1, 2022

Had to get all my belongings into storage before i moved to help my family. They were quick and friendly and very responsive to calls. Only problem was the price tag is different on the site compared to what i paid. (Only by like $20 no big deal)

Reply from Manager on April 5, 2022

Hello Michael, Thanks for the feedback. We really appreciate the opportunity to serve your storage needs.

great place

Patty R

January 28, 2022

highly recommend this E Syr Storage Mall. Have had 2 one-year stays before and after leaving NYS temporarily. Easy access, LOVE my stuff being indoors. Staff called me prior to incurring a late charge when my old brain forgot to pay my bill. Would stay again if needed. Have no negatives about this place.

Reply from Manager on February 1, 2022

Thanks so much for your review. We really appreciate the opportunity to provide services to you!

January 28, 2022

Robyn Hornstein

January 15, 2022

The staff at the Kinne St, E Syracuse is awesome! A huge thanks to Peter & Shirley for always being helpful & efficient. I would recommend The Storage Mall to anyone, especially our Syracuse University family.

Reply from Manager on January 17, 2022

Thank you Robyn we appreciate your business and look forward to helping you again sometime.

Great service

Brenda

January 12, 2022

Shirley and Peter have been so helpful and accommodating. Been here for a few years and just downsized I’ve been very happy with facility, ease of use and staff

Reply from Manager on January 12, 2022

Brenda, Thanks so much for the opportunity to serve you. We enjoyed having you.

I would highly recommend this facility great service, great people

September 22, 2021

Clean, helpful people, easy to pay, Overall great experience

Reply from Manager on January 10, 2022

Thank for your review. We really appreciate the opportunity to serve you!

Yes They were nice and friendly

Martin G Mclaughlin

September 21, 2021

AWESOME EXPERIENCE REALLY GONNA MISS YOU GUYS THE SERVICE WAS BETTER THAN EXCELLANT I WISH ALL THE BEST & SUCCESS WITH YOU FOLKS IN THE FUTURR

Reply from Manager on January 10, 2022

Thanks Martin. Hope your stay with us was great. We appreciate your business

May 15, 2017

Very happy with the whole experience.

Sue Kelly

May 1, 2017

Peter is always nice to do business with. He has a very accommodating nature. The place was a breeze to get in and out of. Would recommended it to a friend.

Great customer service

Mary

January 30, 2017

Peter is extremely accommodating and friendly and made the entire process a breeze. I am extremely confident that my belongings are safe and secure at this location.

Great to do business with!

September 14, 2016

I was very impressed with Peter and Laura. They were so welcoming and everything went so smoothly. The facility is clean and convenient.

Yes, definitely!

May 9, 2016

The customer service is superb and it's a very clean facility. I am so relieved when my daughters belongings are there because we know they are secure during the few months prior to Fall semester beginning.

ABSOLUTELY THE BEST CHOICE FOR STUDENTS!

Annelis Rivera

May 9, 2016

Amazing experience, incredibly efficient and above-and-beyond customer service that made a very stressful moving day into a smooth transition

Great facility!

May 2, 2016

Moving things into the unit were very easy. I like that they don't use padlocks, makes me feel more comfortable that my unit won't get broken into. Prices were great.

Awe

May 2, 2016

Very clean facilities!

February 29, 2016

Very clean facilities. The only negative is only one cart available and it has a broken caster wheel.

February 27, 2016

I am a Syracuse University student, I found this facility to be very clean safe and affordable. Their student rates were great! The manager was very friendly and helpful. I referred my roommate and got a discount on my rent! Awesome!

Great Facility!

November 12, 2015

I love the easy access to my unit and the facility is very new and clean. Highly recommended and no need to worry about the snow!

The Storage Mall

Facility Reviews Summary