Question 1

Do you charge a security deposit?

Accepted Answer

Nope! None of our facilities charge a security deposit, helping you to save money.

Question 2

What size self storage units do your facilities feature?

Accepted Answer

Depending on where you are storing, our unit sizes can vary anywhere from 5’x5’ to 10’x30’. Call the facility nearest to you to learn more about the features and unit sizes available.

Question 3

When is the rent due on the self storage unit I am renting?

Accepted Answer

Your self storage unit rent is by the first of each month.

Question 4

How long does it take to rent a storage unit? Am I locked into a contract?

Accepted Answer

It’s easy to rent a unit with any of our facilities, and it only takes a few minutes to get you set up. Our staff can even do it over the phone to make things easier for you. You will need to sign a lease to rent a unit; however, all of our leases are month-to-month and you can vacate your storage unit at any time without risking a penalty or fees.

Question 5

When can I access my storage unit?

Accepted Answer

You can enjoy access to your storage space 7 days a week from 6am-10pm as long as your bill is current. We do offer 24 hour access at select locations, call the facility nearest to you to learn more about that facility’s access hours.

Question 6

Are there moving trucks available to rent?

Accepted Answer

Yes! Many of our facilities offer Uhaul truck rentals and towing equipment. Once you have identified a specific storage facility, we recommend contacting the facility directly to ask for more information and pricing.

Question 7

Do facilities offer parking spaces for boats, RVs, cars, or motorcycles?

Accepted Answer

Yes! Many of our locations offer parking for RVs, boats, cars and motorcycles, but this is not a standard offering at all locations. Contact the storage location nearest you to see if the service is available.

Question 8

Do you accept credit cards?

Accepted Answer

We accept several major credit cards, including MasterCard®, Visa®, Discover®, and American Express®. For your convenience ask about our online bill pay option, which allows you to pay your bill from anywhere with an internet connection.

Question 9

What are the sizes of a typical self storage unit?

Accepted Answer

Self Storage unit sizes vary by location and the type of storage facility, but the most common types include:

Question 10

How big of a storage unit do I need?

Accepted Answer

Figuring out the right size of storage unit can be difficult. There’s no perfect system, but you should consider how much living space is going into your new self storage unit and whether or not they’re being used for specific items only.

Question 11

What is the typical self storage unit height?

Accepted Answer

Self storage units are a great option for those who need extra space to store their belongings. There are a variety of unit sizes and ceiling heights to choose from, so you can find the perfect option for your needs. The most common ceiling height for storage units is approximately 8′, but there are also units with higher ceilings that can accommodate taller vehicles and other large items. In larger cities where locker-sized units are more popular, reduced-height storage units that are less than 8′ are also available. So whether you’re looking for a place to store your holiday decorations or a boat, there’s a self storage unit that’s perfect for you.

Question 12

Can I change storage units after I move in?

Accepted Answer

If you rented a self storage space that’s too big or too small, we’ll be happy to help you get moved into a self storage unit that better matches your needs as long as we have that size available at the location.

Question 13

What type of self storage unit do I need?

Accepted Answer

Drive-Up Storage Units

Question 14

What is climate control self storage?

Accepted Answer

A

Question 15

What items should be stored in a climate control self storage unit?

Accepted Answer

Question 16

Can you store a car in a self storage unit?

Accepted Answer

Yes! Only cars in working order are allowed to be stored inside storage units, but it is allowed. 10×20 storage units are big enough for most cars, while some longer trucks will need a 10×25 storage unit or 10×30 self storage unit.

Question 17

Does a car I'm storing in a self storage unit need to be insured?

Accepted Answer

Yes, all cars stored on our properties are required to carry insurance, and remain active throughout their stay with us.

Question 18

Can I work on my car in my self storage unit?

Accepted Answer

Unfortunately we do not allow maintenance work on vehicles inside of self storage units on our properties.

Question 19

Can you store a motorcycle inside of a self storage unit?

Accepted Answer

Absolutely! We suggest storing a motorcycle inside of a 5 x 10 Exterior drive up self storage unit. If you are planning on storing more than one, or have a motorcycle with two back wheels such as a trike, we would suggest a 10 x 10 self storage unit.

Question 20

Do storage facilities offer RV and boat storage?

Accepted Answer

The facilities that we operate offer a variety of parking solutions for both

Frequently Asked Questions

Do you charge a security deposit?

What size self storage units do your facilities feature?

When is the rent due on the self storage unit I am renting?

How long does it take to rent a storage unit? Am I locked into a contract?

When can I access my storage unit?

Are there moving trucks available to rent?

Do facilities offer parking spaces for boats, RVs, cars, or motorcycles?

Do you accept credit cards?

What are the sizes of a typical self storage unit?

How big of a storage unit do I need?

What is the typical self storage unit height?

Can I change storage units after I move in?

What type of self storage unit do I need?

What is climate control self storage?

What items should be stored in a climate control self storage unit?

Can you store a car in a self storage unit?

Does a car I'm storing in a self storage unit need to be insured?

Can I work on my car in my self storage unit?

Can you store a motorcycle inside of a self storage unit?

Do storage facilities offer RV and boat storage?

Can I run my contractor business from a self storage unit?

How far in advance can I rent a self storage unit?

What do I need to rent a self storage unit?

I no longer need my self storage unit reservation, how do I cancel?

How long of a term is a self storage unit rental?

Are long-term self storage unit rental terms an option?

Is my price guaranteed for as long as I rent a self storage unit?

What are the terms of my self storage unit lease?

What should I expect when I arrive at the self storage facility the first time?

Am I able to purchase packing supplies at all locations?

Are moving carts and or dollies provided at all self storage locations?

Can I pay my bill online for my self storage unit?

Am I able to set up automatic payments for my self storage unit?

What happens if I'm late with my payments for my self storage unit?

What happens if my account goes to auction?

What should I do if I've lost the key to my self storage unit, or my gate code access?

How much does it cost to store a boat?

Will I be able to pick up or drop off my boat whenever I want?

Will my boat be safe at a storage facility?

Can I just store my boat over the winter?

Is it okay to store a boat outside in the winter?

Can I store a boat in a storage unit?