The Role of Technology in Modern Storage Unit Property Management
Storage facilities have evolved over time and now utilize automation and technology for the convenience of their tenants. As a storage unit property management, The Storage Mall uses technology to make operations more efficient. Here are several ways that technology is used in the storage industry to make units easy to rent and access:
Automated Logistical Operations
Daily operations depend on automated technologies like digital tools and software to help the storage facility run smoothly and efficiently. Storage unit property management companies use automated access and online services, allowing us to put focus on growth and revenue, enhancing customer experience. Here are some automations that we use to help your storage business:
Software Programs
Specialized storage software allows for effective management of rentals, billing, and accounting through record-keeping and automation. Facilities can also automate maintenance and repair schedules. This is done through software programs by scheduling maintenance staff on a rotating schedule and tracking when repairs are made.
Access and Security
Technology drives storage access and security at our locations. Tenants may want to access their unit outside of office hours. Automated gate systems allow tenants to have unique passcodes so they can access their unit at their convenience. Security systems provide camera surveillance and license plate recognition to survey the grounds at all times. Lights can be put on motion sensors to keep the grounds visible to cameras and visiting tenants. All of these measures allow facilities to know who is going in and out of the gates at any given time.
Customer-Focused Technologies
The Storage Mall integrates modern technology for convenience. We also provide helpful resources like virtual support. Here are some ways our online tools make storing easier:
Online Reservations
At The Storage Mall, we offer online reservations of units. This allows potential tenants to view available units that meet their needs. Our helpful storage calculator can help customers find the right size unit as they search. They are then able to reserve a unit that suits their needs at any time, avoiding the need to visit the facility.
Online Access and Support
The Storage Mall tenants have online access to their storage accounts, which makes it simple to manage contracts and communication pertaining to their unit. We also have online communication systems through email and chat bots available for our customers’ convenience. This allows them to have any questions they have answered quickly.
Data Utilization
Data plays a role in the success of our managed properties by collecting information on occupancy, sales, and more. This data provides property managers with insights like occupancy trends that can help guide marketing and management decisions if growth is hindered. Here are some ways that storage unit property management companies use data:
Predictive Maintenance
Property managers use data from historical maintenance records to read utilization trends and storage unit history. This information helps us understand wear-and-tear timelines on the units and property, allowing us to predict when maintenance may be needed. Management can use the information gathered from data and records to update hardware, maintain gates and electronic access tools, have property grounds cleaned, and maintain pavement on the property. Proper maintenance allows properties to remain in good condition and may reduce tenant complaints or issues.
Marketing Data
We use traditional marketing opportunities like signage to help our managed properties bring in new customers. By utilizing marketing data and online trends, we are better able to retain current customers. We use this information to make data-driven decisions for our managed properties to help them increase revenue.
Use Storage Unit Property Management Technology
Technology plays a key role in the success of storage facilities because it can improve efficiency of the business. Facilities can use unique technologies like access codes and automated communication to bring convenience to customers. We also use data to find trends and information that help us bring success to our clients. Contact The Storage Mall today to see how we can help your storage business.