The Storage Mall FAQ

Does The Storage Mall charge a security deposit?

Nope! None of our facilities charge a security deposit, helping you to save money.

What size units does The Storage Mall’s facilities feature?

Depending on where you are storing, our unit sizes can vary anywhere from 5’x5’ to 10’x30’. Call the facility nearest to you to learn more about the features and unit sizes available.

When is my rent due?

Your rent is due on the first of each month.

How long does it take to rent a storage unit? Am I locked into a contract? 

It’s easy to rent a unit with The Storage Mall, and it only takes a few minutes to get you set up. Our staff can even do it over the phone to make things easier for you. You will need to sign a lease to rent a unit; however, all of our leases are month-to-month and you can vacate your storage unit at any time without risking a penalty or fees.

When can I access my storage unit?

At many of our facilities, you can enjoy 24-hour access to your storage space as long as your bill is current. Call the facility nearest to you to learn more about that facility’s access hours.

Does The Storage Mall rent moving trucks for tenant use?

We sure do! Many of our facilities offer Penske truck rentals and towing equipment, and some even offer a free truck for use during your move-in. Once you have identified a specific storage facility, we recommend contacting the facility directly to ask for more information and pricing.

Does The Storage Mall offer parking spaces for boats, RVs, cars, or motorcycles?

Yes! The Storage Mall offers parking for RVs, boats, cars and motorcycles, but this is not a standard offering at all locations. Contact the storage location nearest you to see if the service is available. 

Do you accept credit cards?

We accept several major credit cards, including MasterCard®, Visa®, Discover®, and American Express®. For your convenience ask about our online bill pay option, which allows you to pay your bill from anywhere with an internet connection. 

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