Self-Storage Blogs

Prioritizing exceptional customer service in your self storage business can improve your facility for your tenants. At The Storage Mall, we train store managers and set their work schedules to help them provide professional and consistent customer service. We will establish uniform work standards for your staff to promote superior customer service and streamline your...

A third-party property management company can help modernize your self storage facility with innovations like digital booking and payment systems. These managers harness analytical tools to evaluate various data, like occupancy rates, maintenance, and rental trends, allowing for informed decisions. A self storage company, like The Storage Mall, will optimize revenue management for your unit...

High occupancy rates can enhance the profitability and sustainability of your self storage business by maximizing revenues generated. Maintaining your facility’s high occupancy rates may positively impact operational efficiency by preventing employee workload disruptions and making routine tasks more predictable. At The Storage Mall, we offer comprehensive third-party property management services, like proactive maintenance, to...

Investing in quality security measures can help protect your customers’ belongings and promote growth for your self storage business. Strong security mitigates possible risks like theft and vandalism, which may attract more tenants to the property. The Storage Mall Management Company can enhance your facility’s security by implementing risk-mitigation strategies, including staff training. Here are...